'ANSWERED CALLS' SHOW UNDER 'NO ANSWER' FILTER in UCM's CDR
- tan shi yiing
- Sep 21, 2021
- 1 min read
Updated: Sep 22, 2021



Description
When filtering a 'No Answer' CDR report, the list shows 'Answered Calls' as well.
Explanation
This is the default design and expected.
According to the developers, as long as the sub-entry or call legs meet the Filter conditions (either No Answer or Answered), it will be pre-viewed as the first entry in the CDR results.
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