IP PBX

Oct 4, 20211 min read

Wave iOS is unable to transfer calls from the call queue

Issue Description User is unable to transfer calls from the call queue via Wave iOS Test steps: 1. Ext. 1008 (Wave iOS) is a member of...

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Sep 21, 20211 min read

'ANSWERED CALLS' SHOW UNDER 'NO ANSWER' FILTER in UCM's CDR

Description When filtering a 'No Answer' CDR report, the list shows 'Answered Calls' as well. Explanation This is the default design and...

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Sep 2, 20211 min read

Configuring GXP1628 MPK's Speed Dial via Grandstream UCM Zero Config

Scenario Mass provisioning 100 units of GXP1628's MPK setting via Grandstream UCM's Zero Config Steps AT UCM 1. Go to UCM's Web UI >...

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Sep 1, 20212 min read

Understanding Grandstream UCM Syslog Modules

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Aug 18, 20211 min read

Call Waiting Flow

Call Waiting Setting Go to Settings > Call Features Disable Call-Waiting During an active call and you receive a second call, the second...

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Aug 9, 20211 min read

How to create UCM62XX's backup config file to UCM63XX

To do so, please: a. Create a config backup from the UCM62XX, attach the file as compressed to a support ticket. (If you are migrating...

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Aug 6, 20211 min read

How to search and display Grandstream UCM's LDAP contact name on the phones

Scenario: If you are using Grandstream UCM as LDAP Server, you may find that that the contact names are not showing on the phones when...

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Jun 10, 20210 min read

UCM6510 ISDN J1 Configurations Example

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Oct 18, 20181 min read

Least Cost Routing using Grandstream IP PBX UCM

Scenario : There are 2 UCMs peered, 1 in USA and another in Australia. How do we allow least call routing ? Here's the configuration...

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