Issue Description User is unable to transfer calls from the call queue via Wave iOS Test steps: 1. Ext. 1008 (Wave iOS) is a member of...

Description When filtering a 'No Answer' CDR report, the list shows 'Answered Calls' as well. Explanation This is the default design and...

Scenario Mass provisioning 100 units of GXP1628's MPK setting via Grandstream UCM's Zero Config Steps AT UCM 1. Go to UCM's Web UI >...

Understanding Grandstream UCM Syslog Modules

Call Waiting Setting Go to Settings > Call Features Disable Call-Waiting During an active call and you receive a second call, the second...

To do so, please: a. Create a config backup from the UCM62XX, attach the file as compressed to a support ticket. (If you are migrating...

Scenario: If you are using Grandstream UCM as LDAP Server, you may find that that the contact names are not showing on the phones when...

Scenario : There are 2 UCMs peered, 1 in USA and another in Australia. How do we allow least call routing ? Here's the configuration...