Call Waiting Flow

Call Waiting Setting

Go to Settings > Call Features

• Disable Call-Waiting

During an active call and you receive a second call, the second caller will get a busy message 'The person on ext. is on the phone, please call again or leave a message" indicating that the line is in use when Disable Call Waiting is set to 'Yes'.

Figure 1: When you set Disable Call Waiting to No, callee's phone will get a pop up showing a second inbound call ringing during an active call.

• Disable Call-Waiting Tone

When the person is on a call and receives a second call at the same time, if he does not want to hear 'beep' tone, he can set 'Disable Call-Waiting Tone" to Yes.

The second call message will be displayed on the LCD as Disable Call-Waiting is set to 'No'.

Call Flow

Figure below show the call flow when a phone receives a second call, assuming 'Call Waiting option is enabled.