Common Issues:
Gateway is stuck at “Booting…”
Web UI shows 'No Service Running'
Recovery Mode
1. Keep the Ethernet cable connected
2. Unplug the PSU (power adapter) - Press the Reset button - Plug in the PSU (without releasing the reset button ) - Wait for about 10 seconds then release the reset button
3. Connect the GXW directly to a PC's LAN
- Set a static IP address for your PC (for eg.192.168.1.235)
- Try HTTP/SSH access by entering the gateway's recovery mode IP: 192.168.1.234
*You are advised to use a different browser or a private window
4. Verify if it is accessible. You may also perform factory reset and firmware upgrade at this step
These recovery steps also stated in page 75 of User Manual.