Issue
GRP260X freezes and not responsive occasionally, even after firmware upgrade and factory reset.
Cause
The freezing issue is caused by the CPU loader that does not upgrade. This can be fixed by uploading the test build 0.28.8.6 following by a SSH command. It is planned to be addressed in 1.0.2.14.
Steps
a. Enable SSH under System Settings > Security Settings > Web/SSH Access
b. Download 0.28.8.6 and load it to the phone
c. Download Putty and login as admin via SSH access. Verify if the phone has the correct firmware version
d.Enter the command ddrchange_393 and then wait for the restart
e. Monitor if the phone still freezes after force updating the loader via the SSH command.
Comments