How to create UCM62XX's backup config file to UCM63XX

To do so, please:

a. Create a config backup from the UCM62XX, attach the file as compressed to a support ticket. (If you are migrating from UCM6208 to UCM6304, remove the Analog configurations when you create the backup file)

b. Provide your UCM63XX's SSH access

Navigate UCM63xx Web > System Settings > Security > SSH Access tab > Enable SSH Access: Check > Save & Apply.

c. Provide the UCM63XX's public IP and login credentials of the super admin account

Our developers will check and attempt to create a compatible backup for UCM63XX.

If you have a firewall, please whitelist these IPs:

112.17.109.184 ,186.24.241.106 & 200.75.149.26

Via GDMS

You can convert the configuration file of UCM62xx/UCM65xx to the configuration file of UCM63xx via GDMS portal.