Sample Test Plans / Test Cases

Description

During the telephony system implementation, the onsite engineers have to run a list of test cases to make sure the system is up and working properly.

Sample test cases

1. Inbound call cancel

2. Inbound call hangup by caller

3. Inbound call hangup by DUT

4. Inbound call, hold, resume by caller

5. Inbound call, hold, resume by DUT

6. Inbound call, caller hold, DUT hangup

7. Inbound call, DUT hold, caller hangup

8. Inbound call, DUT doesn’t answer till timeout (No Voicemail)

9. Outbound call cancel

10. Outbound call hangup by DUT

11. Outbound call hangup by remote device

12. Outbound call, hold, resume by DUT

13. Outbound call, hold, resume by remote device

14. Outbound call, DUT hold, remote device hangup

15. Outbound call, remote device hold, DUT hangup

16. Outbound call, remote device doesn’t answer till timeout (No Voicemail)

17. Call Transfer (Blind Transfer)

18. Call Transfer (Attended Transfer)

19. Call Conference

20. Long Duration call (10 min)